1. Introduction
Eduba ("The Honest AI Company," "we," "us," or "our") operates chat.eduba.io (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. By accessing or using chat.eduba.io, you consent to the practices described in this policy.
2. Information We Collect
2.1 Information You Provide
Account Information: When you sign in using Google OAuth, we receive your name, email address, and profile picture from Google. We do not receive or store your Google password.
Conversation Data: We collect and store the content of your conversations with our AI assistant, including text inputs, queries, and any files or data you share during your sessions.
2.2 Automatically Collected Information
We may automatically collect certain information when you access the Service, including your IP address, browser type, device information, operating system, access times, and pages viewed. This information helps us maintain and improve the Service.
3. How We Use Your Information
We use the information we collect to: provide, operate, and maintain the Service; authenticate your identity and manage your account; process and respond to your queries using AI technology; improve and personalize your experience; communicate with you about service updates, security alerts, and support; comply with legal obligations; and detect, prevent, and address technical issues or security threats.
4. Third-Party AI Services
Our Service utilizes third-party artificial intelligence providers to process your queries and generate responses. These providers may include, but are not limited to, OpenAI, Anthropic, and similar AI service providers. When you use our Service, your conversation data may be transmitted to these third-party AI services for processing.
Each third-party provider has its own privacy policy governing the use of data transmitted to their systems. We encourage you to review the privacy policies of these providers. We select AI providers that maintain appropriate security measures and data handling practices.
5. Data Storage and Security
Your data is stored on Microsoft Azure cloud infrastructure. We implement industry-standard security measures to protect your information, including encryption in transit and at rest, access controls, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
6. Data Retention and Deletion
We retain your conversation history and account information for as long as your account is active or as needed to provide you with the Service. You may request deletion of your data at any time by contacting us at the email address provided below. Upon receiving a valid deletion request, we will delete or anonymize your personal information within 30 days, unless we are required to retain certain information for legal or legitimate business purposes. We also offer the ability to configure automatic deletion schedules for your conversation data based on your preferences.
7. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances: with third-party AI service providers as described in Section 4, to process your queries; with service providers who assist us in operating the Service, subject to confidentiality obligations; to comply with legal obligations, court orders, or government requests; to protect our rights, privacy, safety, or property, or that of our users or others; and in connection with a merger, acquisition, or sale of assets, in which case you will be notified of any changes to this Privacy Policy.
8. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including: the right to access the personal information we hold about you; the right to request correction of inaccurate information; the right to request deletion of your personal information; the right to data portability; and the right to withdraw consent where processing is based on consent. To exercise any of these rights, please contact us using the information provided below.
9. Google OAuth and API Services
Our Service uses Google OAuth for authentication. Our use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. We only request the minimum permissions necessary to authenticate your account. We do not access any additional Google services or data beyond what is required for authentication.
10. Children's Privacy
Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using the Service, you consent to the transfer of your information to the United States and other jurisdictions where we or our service providers operate.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. Your continued use of the Service after any changes constitutes your acceptance of the updated Privacy Policy.
13. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Eduba
Email: thecto@eduba.io
Website: https://eduba.io